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Patients and Visitors

Main number:

  • 978.741.1200
  • Visiting hours: 11 a.m. - 8 p.m.


Calling a patient

Hospital operators connect outside callers to a patient's phone number.

Occasionally a patient will indicate that she or he is not to be contacted. In that case the operator will not be permitted to connect you to the patient who has given this directive.

Visiting policy

Visits from family and friends play an important role in a loved one's recovery. We have established visiting schedules (daily, 11 to 8 p.m.) and guidelines for our patients' comfort and well-being.

We ask that visitors please keep visits brief and quiet. Please limit guests to two at a time. We also ask all visitors to be considerate of the needs of all our patients.


Guidelines for Visiting Patients in Specialty Care Units

NSMC Salem and Union Hospital ICU and Cardiac Units

ICU visits are permitted 24 hours a day for the immediate family or designated visitors. It's best to limit your visit to five to ten minutes each hour. Children younger than 13 are permitted to visit; special arrangements can be made on a case-by-case basis.

NSMC Birthplace, NSMC Salem Hospital

Normal visiting hours apply. Visitors are encouraged to check with new mothers and parents before they come by.

NSMC Psychiatric unit, NSMC Salem Hospital

Monday through Friday:  6:15 - 8 p.m.
Weekends and holidays: 1 -3 p.m. as well as 6:15 - 8 p.m.
 
These hours are only used as guidelines.  We always try to accommodate individual requests.

NSMC Geriatric Psychiatric Unit, NSMC Union Hospital

Visitors are permitted between 11:30 and 1 p.m. and between 6 and 8 p.m. Visitors 18 years old and younger must be accompanied by an adult. Off hours visitation can be made in extenuating circumstances (subject to physician approval.)