Calling a patient
The main number for both NSMC Salem and NSMC Union hospitals is 978.741.1200. When you call, our operators will look up the patient’s phone number and connect you.
Be aware that patients have the right to NOT receive phone calls, visitors or gifts. Occasionally a patient will indicate that she or he is not to be contacted during his or her stay. In that case the hospital operators will not be permitted to help you find a patient who prefers to remain incommunicado.
Visiting policy
Visits from your family and friends play an important role in your recovery. We have established visiting schedules (daily, 11 to 8 p.m.) and guidelines for your comfort and well-being. Because rest is also vital to your recovery, please have your guests keep visits brief and quiet. Please limit your guests to two at a time. All guests are asked to be mindful of all hospital patients and be considerate of their needs.
Guidelines for Visiting Patients in Specialty Care Units
NSMC Salem and Union Hospital ICU and Cardiac Units
ICU visits are permitted 24 hours a day for the immediate family or designated visitors. It's best to limit your visit to five to ten minutes each hour. Children younger than 13 are permitted to visit; special arrangements can be made on a case-by-case basis.
NSMC Birthplace, NSMC Salem Hospital
Normal visiting hours apply. Visitors are encouraged to check with new mothers and parents before they come by.
NSMC Psychiatric unit, NSMC Salem Hospital
Monday through Friday: 6:15 - 8 p.m.
Weekends and holidays: 1 -3 p.m. as well as 6:15 - 8 p.m.
These hours are only used as guidelines. We always try to accommodate individual requests.
NSMC Geriatric Psychiatric Unit, NSMC Union Hospital
Visitors are permitted between 11:30 and 1 p.m. and between 6 and 8 p.m. Visitors 18 years old and younger must be accompanied by an adult. Off hours visitation can be made in extenuating circumstances (subject to physician approval.)
